How to place an order
Please complete our online order form below
Exact numbers of discs are not necessary because we will conduct a full audit when we take receipt of your discs. Your estimate, however, will allow us to give you a lead time (typically just a couple of weeks). Or if you prefer, you can send us an enquiry using our contact us page.
Collection & Return
FREE when your order exceeds…
- £150 for postcodes: HP, LU, MK, NN, OX.
- £250 for postcodes: AL, CB, RG, SG, SL.
- £400 for postcodes: CV, GL, HA, LE, SN, TW, UB, WD.
- £500 for postcodes: B, BA, BR, BS, CM, CO, CR, DA, DE, DY, E, EC, EN, GU, HR, IG, IP, KT, N, NG, NW, PE, RG, RH, RM, SE, SM, SO, SP, SS, ST, SW, TF, W, WC, WR, WS, WV.
- £1000 for postcodes: BH, BN, CT, ME, NR, PO (Mainland), TN.
- £1250 for postcodes: BB, BD, BL, CH, CW, DN, FY, HD, HX, L, LN M, OL, PR, S, SK, WA, WN.
Send By UK Courier
If our free collection and return service is not available to you then like many of our customers, you can send your discs to us directly. We recommend the online courier broker Interparcel.
Interparcel is a really low cost simple to use service. Pop in your collection postcode and our delivery address postcode (MK18 4AS) for a free and instant online quote.
Measure and weigh your box(s) and select the courier you would like to use such as FedEx, or UPS. Print the labels and wait for the door bell to ring.
International Orders
You’re in good company. Please organise FedEx, or UPS to collect your packaged discs and send on to us.
To prevent or minimise UK import duties (when sending from outside EU) being unnecessarily applied, instruct your carrier to confirm on the paperwork that your discs will be returned and are entering the UK as "process". Value each disc at $0.10 each.
To reduce transport costs, you may prefer sending just the discs in CD/DVD wallets, such as this one.
Your order instruction...
Upon receipt of your instruction, we’ll be in touch to finalise arrangements and process your order. Payment is not requested until we start conversion.
We will be in touch to confirm your instruction within the hour or the next business day if outside our regular working hours (Mon to Fri, 9:30 am to 4:30 pm, GMT).
Have a great day.
Kind regards
Team DigiRAW
PS... Please add customercare@digiraw.com to your email address contacts/safe senders' list so that you can receive our reply without a hiccup.×
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What happens next?We’ll be in touch to confirm your order instruction.
Within 48 hours of taking receipt, we'll conduct an audit. This means we make a full count (excluding bonus discs) and check to make sure there are no missing discs or damaged discs we won't be able to repair free of charge.
We'll then raise a PayPal invoice which you receive by email directly from PayPal. Click the pay now button and settle online using your PayPal account. Or simply use the pay by credit or debit card option if you don't have a PayPal account.
As soon as you have settled your invoice PayPal will send us an email confirming receipt so we may proceed with your order. You will also receive a payment confirmation email but you may need to check your junk/spam folder. We can now schedule your order and will confirm our estimated completion date by email.
Typical lead times:
✓ Up to 50 discs requires 7 to 10 days.
✓ 51+ 10 to 14 days
✓ 500+ 14 to 21 days
✓ 1000+ 21 to 28 days
✓ 2000+ 4 to 6 weeks
The original disc to digital company
Nobody can match our obsession and experience when it comes to disc-to-digital home media solutions. That's why, when you book our service, you have the confidence of knowing Chris, the founder, will be taking care of it. Only the best will do in Chris's world, and the same can be said for his crew.
(Home Entertainment Solutions)
DIGIRAW Limited. Company reg no. 13510973. Registered in England and Wales.
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Website designed and developed by Chris Rayner (DIGIRAW Founder).
